Frequently Asked Questions (FAQ)

Yes. BriqMind is positioned to support on-premise, private network, and air-gapped deployment scenarios. It can align with your organization's security standards.

No. The core commitment in the documentation is that customer data is not used to train foundation models. Your data is processed in an isolated environment.

It depends on scope, but a pilot with clear success metrics is usually completed in 2-4 weeks and converted into a decision for enterprise rollout.

Software, operations, finance, legal, and knowledge-heavy teams usually see the first concrete gains. Any department with repeatable processes has potential.

Trust Center, Security, SLA & Support, On-Premise, and Production Readiness are the core package for procurement and risk review processes.

Birk models use Retrieval-Augmented Generation (RAG), grounding responses in your organization's approved data sources and producing answers with references.

Yes. SAML, OAuth2, and OIDC standards are supported. Birk can integrate directly with Active Directory, Entra ID, or Okta while preserving data access permissions.

Ready connectors are available for Confluence, Jira, SharePoint, Google Drive, OneDrive, GitHub, GitLab, and common relational databases.

Yes. All processes are designed API-first. You can build internal apps, automations, or custom interfaces on top of the Birk API.

We offer three main models. First: monthly per-user licensing for SaaS, with entry packages around USD 49 per user/month and standard API usage quotas. Second: consumption-based API pricing, starting around USD 0.40 per 1M input tokens for Birk-Fast and around USD 9 per 1M input tokens for Birk-Heavy; output tokens are priced at roughly twice the input rate. Third: annual enterprise/on-premise licensing, starting from a USD 75,000 annual base depending on hardware capacity, concurrent users, and support level. Air-gapped deployment, industry-specific models, and SLA packages are added as separate modules. These figures are indicative; final pricing depends on scope, SLA, and support level.

Multilingual support is available, with Turkish and English as primary languages. Birk is especially optimized for Turkish understanding and generation.

In the SaaS model, updates are applied automatically. For on-premise deployments, zero-downtime update packages are provided periodically.

Yes. Every query, accessed document, and system event is logged in detail. These logs can be forwarded to your SIEM tools.

With SaaS, you can usually start the same day. On-premise or private network deployments typically take 1-2 weeks depending on infrastructure readiness.

Output quality improves directly with clean connected data sources, structural consistency, and good prompt engineering.

Yes. In addition to the responsive web interface, native mobile apps will soon provide access from anywhere.

The orchestration layer allows multiple agents and models to work together, split tasks among themselves, and manage more complex processes.

Enterprise plans can support integrating your own trained open-source models or custom fine-tuned models in compatible environments.

This depends on your license model. Enterprise plans can support unlimited users as far as your hardware or cloud quota allows.

Yes. Enterprise customers can receive 24/7 critical incident support, a dedicated customer success manager, and SLA packages with 99.9% uptime commitment.